PART
II
For
Questions 9 and 10, complete the sentences using the letters A- F from the list
below.
A interrupted by commercials
B guaranteed to get their money back
C a showcase of the latest products in town
D purchase can be made from anywhere
E waiting time between buying and delivery is
rather long
F product can be discontinued due to poor sales
9. Consumers do not fear returning goods
because they are _____________________
10. One main disadvantage of home
shopping is that the ________________________
For
Questions 11 and 12, 13 and 14, circle the correct answer.
11.
All the following support home shopping except
A absence of traffic jams
B money is refunded for unsatisfactory
products
C hassle-free shopping in the comfort of
the home
D obtaining shopping catalogues at a
nominal price
12.
According to the speaker ‘some companies use consumers’ as guinea pigs’. In
this context a guinea pig refers to
A a small animal with short legs and no tail
B a kind of pig used in experimental studies
C someone who is used in an experimental
study
D someone who likes to participate in
experiments
13.
The problem of dishonest consumers who use products and later claim refunds is
not a major setback for dealers because
A consumers are generally honest
B the returning of goods is rather troublesome
C consumers are embarrassed to return used
goods
D the return rate of goods by consumers is
rather low
14.
The speaker predicts that in future home shopping
A will be monopolised by housewives
B will continue to grow at a steady pace
C sales will decreases after these initial
boom time
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